Refund policy
REFUND POLICY
Made to Order All products at All Sorts of Prints are made to order, just for you. Because of this, we do not accept returns or exchanges for change of mind.
Please take care when placing your order — double-check spelling, colour, and size selections before completing your purchase.
Faulty or Damaged Items If your item arrives damaged or defective, please contact us within 7 days of delivery at allsortsofprinting@gmail.com with:
- Your order number
- A description of the issue
- A clear photo of the damage
We will assess your claim and, where applicable, offer a replacement or refund at our discretion.
3D Printing & Natural Variation Please note that 3D printed products may have minor layer lines, small surface marks, or slight variations in finish. These are a natural characteristic of the 3D printing process and are not considered faults. Each piece is handmade and may vary slightly from product photos. We take pride in the quality of our work and inspect every item before dispatch.
Order Cancellations Orders cannot be cancelled once production has begun. If you need to make changes to your order, please contact us as soon as possible at allsortsofprinting@gmail.com and we will do our best to accommodate you before production starts.
Personalised & Custom Orders Personalised and custom items are non-refundable unless they arrive faulty or damaged.
Contact Us If you have any questions about your order, get in touch at allsortsofprinting@gmail.com and we'll be happy to help.
Australian customers: Our products are covered by the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have products repaired or replaced if they fail to be of acceptable quality.